Privacy Policy

1. Overview

OnlineFunPlay ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our social casino platform and related services (the "Service").

Who We Are

OnlineFunPlay is a social casino platform that provides entertainment through casino-style games. We are not a real money gambling site, and all games use virtual currency for entertainment purposes only.

Scope of This Policy

This Privacy Policy applies to all information collected through our:

• Website and gaming platform
• Mobile applications (if applicable)
• Customer support interactions
• Marketing communications
• Social media interactions

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: To provide our gaming services and fulfill our terms
• Legitimate Interests: To improve our services and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

2. Information We Collect

Information You Provide Directly

Data Type	Examples	Purpose
Account Information	Username, email address, password	Account creation and authentication
Profile Information	Display name, avatar, preferences	Personalizing your gaming experience
Communication Data	Support messages, feedback, surveys	Customer support and service improvement
Age Verification	Date of birth confirmation	Ensuring compliance with 18+ requirement

Information Collected Automatically

When you use our Service, we automatically collect certain information:

Automatically Collected Data

• Device Information: Device type, operating system, browser type and version
• Usage Data: Games played, session duration, feature usage, clicks and interactions
• Technical Data: IP address, device identifiers, connection information
• Performance Data: Load times, error reports, crash data
• Location Data: General location based on IP address (not precise location)

Gameplay and Virtual Currency Data

We collect information about your gaming activities, including:

• Games played and time spent playing
• Virtual currency earned, used, and remaining balance
• Game achievements and progress
• Betting patterns and game preferences
• Social interactions within the platform

Information from Third Parties

We may receive limited information from third-party services such as:

• Analytics providers (aggregated usage statistics)
• Advertising partners (campaign performance data)
• Social media platforms (if you interact with our social content)

3. How We Use Your Information

Primary Uses

We use your personal information for the following purposes:

Service Provision

• Creating and managing your account
• Providing access to our games and features
• Managing virtual currency and game progress
• Personalizing your gaming experience
• Enabling social features and interactions

Communication and Support

• Responding to your inquiries and support requests
• Sending important service notifications
• Providing updates about new features or games
• Conducting surveys and collecting feedback

Platform Improvement and Analytics

• Analyzing usage patterns to improve our games
• Identifying and fixing technical issues
• Developing new features and content
• Optimizing platform performance

Security and Compliance

• Detecting and preventing fraud or abuse
• Enforcing our Terms of Service
• Complying with legal obligations
• Protecting the rights and safety of our users

Marketing (With Your Consent)

With your explicit consent, we may use your information to:

• Send promotional emails about new games or features
• Provide personalized game recommendations
• Notify you about special events or bonuses
• Share relevant content on social media

Your Choice

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Adjusting your account preferences
• Contacting our support team

4. Information Sharing and Disclosure

When We Share Information

We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Cloud hosting providers: To store and process data securely
• Analytics services: To understand platform usage (anonymized data)
• Customer support tools: To provide better support experiences
• Security services: To protect against fraud and abuse

Legal Requirements

We may disclose your information when required by law or to:

• Comply with court orders, subpoenas, or legal processes
• Respond to government requests or investigations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent or investigate suspected illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot be used to identify you personally for:

• Industry research and analysis
• Platform improvement initiatives
• Public reporting of usage statistics

5. Data Security

Security Measures

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

• Encryption: All data transmission is protected using SSL/TLS encryption
• Secure Storage: Personal data is stored in encrypted databases
• Access Controls: Strict access limitations for employees and contractors
• Regular Updates: Security systems and software are regularly updated
• Monitoring: Continuous monitoring for security threats and vulnerabilities

Administrative Safeguards

• Employee training on privacy and security best practices
• Background checks for personnel with data access
• Regular security audits and assessments
• Incident response procedures for data breaches

Your Role in Security

You can help protect your account by:

• Using a strong, unique password
• Not sharing your login credentials
• Logging out when using shared devices
• Reporting suspicious activities immediately

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours when feasible
• Provide details about the breach and affected data
• Explain steps we're taking to address the issue
• Recommend actions you can take to protect yourself

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic site functionality and security	Session or until logout
Performance Cookies	Help us understand how you use our site	Up to 2 years
Functional Cookies	Remember your preferences and settings	Up to 1 year
Analytics Cookies	Help us improve our services (anonymized)	Up to 2 years

Cookie Management

You can control cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies
• Our Cookie Preferences: Adjust settings in your account dashboard
• Opt-out Tools: Use industry opt-out mechanisms for analytics cookies

Cookie Impact

Please note that blocking certain cookies may affect your ability to use some features of our platform.

Other Tracking Technologies

We may also use:

• Web Beacons: Small graphics to track email opens and site usage
• Local Storage: To store game preferences and settings
• Device Fingerprinting: To detect fraud and ensure security

7. Your Privacy Rights

Your Rights

You have important rights regarding your personal information. We respect these rights and provide easy ways to exercise them.

Universal Rights

Regardless of your location, you have the right to:

• Access: Request information about what personal data we have about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data (with some exceptions)
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights:

• Contact us through our support page
• Use your account settings to update preferences
• Send an email to our privacy team (contact information below)

Response Timeline

We will respond to your privacy requests:

• Within 30 days for most requests
• We may extend this by 60 days for complex requests
• We'll keep you informed if additional time is needed

Verification Process

To protect your privacy, we may need to verify your identity before processing certain requests. This may involve:

• Confirming your email address
• Answering security questions
• Providing additional identification if necessary

8. Data Retention

Retention Principles

We retain your personal information only as long as necessary for:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes and enforcing agreements
• Protecting against fraud and abuse

Retention Periods

Data Type	Retention Period	Reason
Account Information	Until account deletion + 30 days	Service provision and support
Gameplay Data	3 years after last activity	Service improvement and analytics
Support Communications	3 years	Customer service and legal compliance
Security Logs	1 year	Fraud prevention and security
Marketing Data	Until consent withdrawn + 30 days	Marketing communications

Secure Deletion

When we delete your data, we:

• Remove it from active systems and databases
• Overwrite storage locations to prevent recovery
• Ensure backup systems are also purged according to schedule
• Maintain anonymized statistical data that cannot identify you

9. International Data Transfers

Global Service Provision

OnlineFunPlay operates globally, which means your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Transfer Safeguards

When transferring your data internationally, we implement appropriate safeguards such as:

• Adequacy Decisions: Transferring only to countries with adequate privacy protection
• Standard Contractual Clauses: Using EU-approved contract terms
• Binding Corporate Rules: Internal privacy policies for multinational organizations
• Certification Programs: Participating in recognized privacy frameworks

Data Processing Locations

Your data may be processed in:

• The United States (under Privacy Shield or other adequate safeguards)
• European Union member countries
• Other countries with adequate privacy protection

Your Rights Remain Protected

Regardless of where your data is processed, your privacy rights remain protected under this Privacy Policy and applicable law.

10. Children's Privacy

Age Verification

We implement measures to prevent underage access:

• Age confirmation during registration
• Clear 18+ messaging throughout our platform
• Monitoring for potential underage accounts
• Immediate removal of identified underage accounts

If We Discover Underage Users

If we learn that we have collected personal information from someone under 18:

• We will immediately delete their account and all associated data
• We will not use or share their information
• We will improve our age verification processes

Parental Notification

If you are a parent or guardian and believe your child has created an account, please contact us immediately. We will:

• Verify the situation
• Delete the account if confirmed
• Provide information about what data was collected
• Explain the deletion process

11. California Privacy Rights (CCPA)

California Residents

If you are a California resident, you have additional privacy rights under the California Consumer Privacy Act (CCPA).

Your CCPA Rights

California residents have the right to:

• Know: What personal information we collect, use, share, and sell
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale of personal information
• Non-Discrimination: Not be discriminated against for exercising your rights

Information About Data Sales

Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (email, username, IP address)
• Internet activity (gameplay data, website interactions)
• Geolocation data (general location from IP address)
• Professional information (not applicable to our service)
• Education information (not applicable to our service)

Exercising Your CCPA Rights

To exercise your CCPA rights:

• Contact us through our designated privacy contact methods
• Provide sufficient information to verify your identity
• Specify which right you want to exercise

We will respond within 45 days (extendable by 45 additional days if needed).

12. GDPR Rights (European Union)

EU Residents

If you are located in the European Union, you have additional privacy rights under the General Data Protection Regulation (GDPR).

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Obtain confirmation of processing and access to your data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Automated Decision-Making: Not be subject to automated decisions

Legal Basis for Processing

We process your data based on:

• Consent (Art. 6(1)(a)): For marketing communications and optional features
• Contract (Art. 6(1)(b)): To provide our gaming services
• Legitimate Interest (Art. 6(1)(f)): For security, analytics, and service improvement
• Legal Obligation (Art. 6(1)(c)): To comply with applicable laws

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer:

• Through our contact form (specify "GDPR Request")
• By email to our privacy team
• Via our customer support system

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

13. Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our services or features
• New legal requirements or regulations
• Industry best practices and standards
• User feedback and requests

Notification of Changes

When we make significant changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if you have an account with us
• Display a prominent notice on our platform
• Seek your consent for material changes affecting your rights

Effective Date

Changes to this Privacy Policy become effective 30 days after posting, unless:

• Required by law to be effective immediately
• You provide consent to earlier implementation
• Changes are beneficial to your privacy rights

Your Choices After Changes

If you disagree with changes to this Privacy Policy, you may:

• Stop using our services
• Delete your account
• Contact us to discuss your concerns

14. Contact Us

Privacy Questions and Requests

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Privacy Contact Information

For privacy-related inquiries:

• Use our contact form: Contact Support
• Subject Line: "Privacy Policy Question" or "Privacy Rights Request"

For GDPR requests (EU residents):

• Subject Line: "GDPR Request"

For CCPA requests (California residents):

• Subject Line: "CCPA Request"

What to Include in Your Request

To help us process your privacy request quickly, please include:

• Your full name and email address associated with your account
• A clear description of your request or question
• The specific right you want to exercise (if applicable)
• Any additional information that might help us verify your identity

Response Timeline

We are committed to responding to your privacy requests promptly:

• General Questions: Within 48 hours
• Privacy Rights Requests: Within 30 days (may extend to 60 days for complex requests)
• GDPR Requests: Within 30 days (may extend to 60 days with notification)
• CCPA Requests: Within 45 days (may extend to 90 days with notification)

Other Contact Methods

You can also reach us through:

• FAQ Section: Frequently Asked Questions
• Customer Support: Through your account dashboard
• General Inquiries: Our main contact form

Business Information

OnlineFunPlay operates as a social casino platform providing entertainment services. For business-related inquiries or legal matters, please use our official contact channels and specify the nature of your inquiry.